Privacy Policy wang88 — Malaysia Member Personal Data Protection

1 Information We Collect

Wang88 collects various types of personal information to ensure we can provide a safe, seamless, and high-quality service to all members in Malaysia. The information collected can be divided into three main categories:

Information You Provide Directly

When you register a Wang88 account, we collect information such as your full name, date of birth, email address, phone number, residential address, and bank or e-wallet details for payment purposes. During the identity verification (KYC) process, you may be asked to upload a copy of your identification card, passport, or other supporting documents. All documents are processed securely and used solely for verification purposes.

Automatically Collected Information

Every time you use the wang88 platform — whether through the website at wang88.fun or our mobile app — our system automatically records certain technical information. This includes your IP address, browser type and version, device operating system, pages visited, session duration, general location data (country or region), and usage patterns that help us improve user experience.

Information from Third-Party Sources

In certain cases, Wang88 may receive information about you from trusted third-party sources, such as identity verification service providers, payment processors, or fraud prevention agencies. This information is used solely to verify the accuracy of the information you have provided and to protect the security of the platform and other members.

2 How We Use Your Information

Wang88 uses collected personal information only for legitimate, stated purposes. We will never use your data for any other purpose without first obtaining your consent. The following are the primary purposes for data use:

• Account Management: To create, maintain, and protect your wang88 account, including the login process, two-factor authentication, and password recovery.
• Transaction Processing: To process deposits, withdrawals, and any financial transactions you carry out on our platform securely and efficiently.
• Identity Verification (KYC): To comply with legal requirements related to anti-money laundering (AML) prevention and minimum age verification of 18 years.
• Customer Support: To help resolve enquiries, complaints, or technical issues you report to the wang88 support team.
• Service Communications: To send important notifications regarding your account, policy changes, promotions you have opted into, and platform updates.
• Service Improvement: To analyse aggregated usage patterns in order to improve user experience, platform performance, and the range of games offered.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, bonus abuse, money laundering, and any violations of the terms of service.
• Legal Compliance: To fulfil legal obligations, regulatory requirements, or court orders that require the disclosure of certain information.

3 Data Storage and Security

The security of your personal data is an absolute priority for wang88. We implement multiple layers of technical and organisational protection to safeguard your information against unauthorised access, alteration, disclosure, or destruction.

Technical Security Measures

• 256-bit SSL Encryption: All data transmitted between your device and wang88 servers is encrypted using the latest TLS 1.3 protocol, ensuring no third party can intercept your information in transit.
• Data-at-Rest Encryption: Data stored in our databases is also encrypted using the AES-256 algorithm, providing an additional layer of protection even in the event of unauthorised physical access.
• Two-Factor Authentication (2FA): wang88 supports and encourages the use of two-factor authentication for all member accounts to add an extra layer of security during login.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect any suspicious activity or unauthorised access attempts in real time.
• Regular Security Testing: wang88 infrastructure undergoes regular penetration testing and vulnerability assessments by independent security experts.

4 Sharing Information with Third Parties

Wang88 does not sell, rent, or share members' personal information with third parties for their own commercial purposes. However, in the course of operating the platform, we may share certain information with a limited set of third-party categories as follows:

Approved Service Providers

Wang88 partners with trusted third-party service providers to assist in delivering our services. These include payment processors (such as FPX, Touch 'n Go, Boost), identity verification service providers, cloud computing companies, email service providers, and analytics platforms. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes set out in those agreements.

Legal Compliance

Wang88 may disclose your personal information to the relevant authorities when required by law, including court orders, warrants, requests from law enforcement agencies, or regulatory requirements. In all such cases, we will disclose only the minimum information necessary and will notify you of the request where permitted by law.

Business Transfer

If wang88 is involved in a merger, acquisition, or sale of company assets, members' personal information may be transferred as part of that transaction. We will notify members before their data is transferred and subjected to a different privacy policy.

5 Cookies and Tracking Technologies

The wang88 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how members use our services. The following are the types of cookies used:

You can manage cookie settings through your browser settings at any time. Please note that blocking essential cookies may affect certain functions of the Wang88 platform and may prevent you from logging in or using some features properly.

6 Your Rights as a Data Owner

As a wang88 member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

How to Submit a Request

To submit any requests relating to your personal data rights, please contact the wang88 support team via live chat available 24 hours a day, 7 days a week, or email your request to [email protected] with sufficient identification information. wang88 will respond to all valid requests within 30 days of receipt.

7 Child Protection

Wang88 is an online wagering platform intended solely for individuals aged 18 years and above. We do not intentionally collect or process personal data of individuals under the age of 18. The Wang88 registration process requires age verification as a primary protection measure.

If we find that we have collected personal information from someone under the age of 18, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who become aware that their child or dependent has registered an account on wang88 without permission are encouraged to contact us immediately.

8 Cross-Border Data Transfers

In the course of its operations, Wang88 may transfer or store members' personal data outside Malaysia, primarily for cloud computing, data backup, and technical processing purposes. Any such cross-border data transfers will be carried out with adequate safeguards in place, including:

• Ensuring that data recipients outside Malaysia provide a level of data protection equivalent to or exceeding Malaysia's PDPA requirements.
• Using standard data transfer agreements that detail the data protection responsibilities of the recipient.
• We only work with cloud and infrastructure service providers that hold recognised international security certifications, such as ISO 27001 and SOC 2.

By using Wang88 services, you consent to such potential data transfers, with the assurance that Wang88 always ensures adequate protections are in place before any transfer takes place.

9 Data Retention Period

Wang88 retains members' personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law. The following are the general data retention guidelines we adhere to:

• Active Account Data

  For as long as your account is active and you continue using the wang88 platform. This data is required to provide you with access to our services.
• Financial Transaction Data

  Minimum 7 years from the transaction date, in line with Malaysia's tax and anti-money laundering legal requirements.
• KYC Records and Identity Verification

  Minimum 5 years after account closure, or longer if required by regulatory authorities.
• Customer Support Communication Logs

  2 years from the date of last interaction, for reference in the event of disputes or recurring issues.
• Technical Data & System Logs

  90 days for standard access logs; up to 1 year for security logs related to investigated incidents.

Upon expiry of the retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.

10 Privacy Policy Amendment

Wang88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable legal requirements, or developments in the data protection industry. Any material amendments that significantly affect your privacy rights will be communicated via:

• In-platform notification on wang88 when you next log in.
• Email notification to the address registered to your account.
• Prominent announcement on the wang88.fun homepage.

The "Updated" date shown at the top of this document indicates when this Privacy Policy was last reviewed. We encourage you to check this page periodically. Continued use of the wang88 platform after any amendment takes effect will be considered acceptance of the revised terms.

If you disagree with any changes made, you have the right to close your account and request deletion of your personal data before the new terms take effect by contacting our support team.